Happy Clients

We brought Ella on to lead us through an e-commerce build. It was clear from the start that Ella was different. She took the time to get to know me and my team and to understand our needs. The environment that was created was safe and creative. We felt comfortable sharing that we had no idea what we were embarking on. Ella not only helped us scope and build our platform, but she also educated us along the way. Ella was always available for questions and very attentive, at all hours. By the end of the project we had an amazing result and a new friend. I recommend Ella highly.

CHRIS zumwalt, CEO, Bridge Climb, Sydney

Ella/Emerald have been a blessing to our business, from strategy and competitive analysis through to really practical advice on social media marketing and web.  We have saved so much time with Ella’s insights and advice.

Sheona Devin, General Manager of Planit and Director of Angel Investment Start-up Firm 

‘I had been reluctant and unsure about how to navigate and negotiate my entry into w.w.w. It seemed daunting and overwhelming, until Ella Risby at Emerald Communications.

Ella understood my needs completely. She took control and action immediately, allaying all my doubts and fears. Her proposal and business plan were so clear and professional. They covered every aspect, from the creation and management of my website to marketing and on going servicing.

Ella has the expertise,experience and contacts to provide any business with a personally tailor made identity. My website was top hit within one week.

The strategy enabled me to move at my own pace and investment. She has provided me with advice and clarity moving forward. 

Ella is still managing, overseeing and advising. I know I could not have been represented more brilliantly.

I would recommend Ella Risby and Emerald Communications to any business wanting to represent their business authentically and with integrity. This is how to have a serious presence in the marketplace.

Please feel free to contact me.’

— Belinda-jane Hunt, founder elements of life

‘I have retained Ella Risby and her Emerald Communications agency as my digital marketing and social media team for my latest business venture, Disappear Ink Tattoo Removal Clinic.

My needs are rather unique as I am a start-up business however I am a former CEO and professional company director in a past-life. I am not a typical 'first-time small business' person, so I wanted a sharp minded person who would listen to my needs and not be afraid to tell me when I was wrong. As simple as that sounds it is not easy to find as most people and agencies believe they should do 'just what the client wants'. This is not what I wanted - I want a partner who can help me overcome the gap between my expectations and the reality of the digital world whilst respecting my views, opinions and experience.

So far Ella has been able to guide me through the maze of my preconceptions into clear air and I am more than satisfied with the results for my business. She also has a calm manner and is genuinely engaged in the success of her clients. Her attention to details and her caring attitude comes through in all her work and more importantly in the follow-up of the work.

It isn't simply a matter of here's the work adios ... She works with you to see what actually does work and then adds value to that by building on the success of that work.

As such, I wouldn't hesitate in recommending Emerald Communications and Ella Risby in particular to anyone looking for something different, practical and above all, real.’

— Peter Poulos - Managing director Disappear Ink

Ella was my right hand woman in my business for over a year, owning deliverables across multiple key business areas including marketing, advertising, registration and ticketing, content strategy and planning, overseeing design and other third party providers/suppliers. Ella has an outstanding can-do attitude and approach to her work, has the capacity to think strategically and execute accordingly. Seeing projects through to successful outcomes on budget is her strength and she brings a bright, gorgeous character to the work, as well as her professionalism and years of experience. Ella is a gem, I couldn’t recommend her enough!

Melanie Greblo, FOUNDER & EXECUTIVE DIRECTOR IMPAct investment summit & talking sticks 

It was a good day's work when I lucked upon finding Ella's capabilities several years ago. Having run an IT consultancy for thirty years I have seen a wide array of web design people. Some have had special capabilities but I choose Ella now as our expert in the field of web, social media and marketing. She has the polish and knowledge from the big end of town but probably most gratifying is that she is grounded with sharp but traditional marketing nouse, a powerful combination of skills I haven't seen before.

Nick holcombe - managing director, dorchester It